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Christan Fergus, UXC

Product Designer

A design leader who understands the big picture, I form strategies rooted in research, empathy, and best practices to design experiences users need to accomplish their tasks.


May 2021 - Present

Industry: Mortgage Lending

Lead Product Designer

Senior Product Designer

Leader of the automation group focused on machine learning in lending document quality control


  • Implemented a system which provides immediate insight into closing errors, enabling us to charge approximately 35% more per transaction, totalling $375K/month in additional revenue
  • Reduced the time it takes a loan officer to check documents for errors by 15 minutes per loan, saving users 8-15 hours per month of costly time


July 2016 - April 2021

Industry: Healthcare

Senior User Experience Architect

Senior User Experience Strategist

Sr. UX Designer/Developer

Strategic leader for green-field SaaS, mobile, and existing SaaS products


  • Built a one-of-a-kind SaaS dispatch tool which saw 100% adoption with the 6 companies who tested the software
  • As the senior user experience architect, I partnered with the engineering lead to design a system which brought release times down from 2 months to 2 weeks
  • Created new dispatch software which increased user satisfaction by 80%

Front Range Community College

January 2014 - May 2017

Industry: Higher Education


Taught a 200 level web development course fueled by real world scenarios and experience


Door To Door Organics

March 2011 - May 2016

Industry: Grocery E-Commerce

Lead Front End Developer

Senior Web Designer

Web Designer

Responsible for front end software architecture, people leadership, & a learnable ecommerce experience


  • Led a team which built an innovative recipe site which integrated with an existing grocery delivery service, resulting in a 40% increase in sales within 1 year
  • As front end developer/designer, I grew the team from 1 to 5

Fergus Design

January 2008 - December 2011

Industry: Small Business Development


Coached, designed for, & supported small businesses and their online presence


The Early Years

2000 - 2008

Industry: Various

Even before I began my traditional career, I had many opportunities and experiences that grew and shaped me into what I am today.


  • Technical writer at Cummins Natural Gas, engineering division
  • Founded a local coffee shop, managed up to fifteen employees at any given time
  • Textile screen printer
  • Starbucks assistant manager


Nielsen Norman Group

2019 • User Experience Certification

Deque University

2019 • Web & Mobile Accessibility Certification

Westwood College

2008 • Bachelors in Web & Multimedia Design

Clovis Community College

2003 • Associates in Graphic Design